What It Is

Youtiva C-System is a private AI customer experience platform that can:

Answer chats, calls, or emails from your customers
Understand your products, services, and policies (trained from your Vault or Core data)
Handle real actions — from booking, billing, and ticketing to providing updates
Escalate intelligently to human staff when needed

Omnichannel Support

Responds instantly through:

Website chat

SMS & WhatsApp

Email automation

Voice calls & IVR systems

Hi, this is Youtiva — how can I help with your order today?

Domain-Trained Intelligence

Trained specifically on your products, policies, and workflows using data from Youtiva Vault or Youtiva Core. That means every answer is context-aware, accurate, and aligned with your business.

Our refund policy allows returns within 30 days for unused items.

Let me schedule that repair visit for you this Thursday.

Action-Driven Conversations

C-System doesn’t just answer — it acts.

It connects to your backend tools to execute real tasks like:

Creating or updating CRM tickets
Scheduling appointments
Processing refunds or orders
Escalating complex cases

Voice Intelligence Layer

Through Youtiva’s voice module, the system can speak naturally on phone calls — powered by real-time speech recognition + voice synthesis, trained in your company tone.

Hi, this is the support desk at Coastal Windows. I see your service order — would you like to reschedule it?