Legal Policies

Terms and Conditions

By using Youtiva, you agree to our terms. Please read them carefully to understand your rights and responsibilities.

Effective Date: 17/07/2023

1. Acceptance of Terms

By engaging Youtiva’s services, booking an AI audit, or using any of our systems or deliverables, you agree to these Terms & Conditions. If you do not agree, you should not use our services.

2. Scope of Services

Youtiva provides:

  • AI Consulting & Strategy – Business assessments, AI opportunity discovery, and ROI analysis.
  • Custom AI System Development – Design, build, and deployment of AI systems based on your business needs.
  • Training & Support – Handover documentation, team onboarding, and ongoing technical support as agreed.

All services are outlined in your signed proposal or service agreement.

3. Client Responsibilities

To deliver successful outcomes, clients must:

  • Provide accurate business data and operational information.
  • Grant timely access to necessary systems, tools, or team members.
  • Review and approve deliverables, prototypes, or milestones promptly.

Delays caused by the client may extend timelines and may incur additional costs.

4. Payment Terms

  • Payment schedules are specified in your signed agreement or invoice.
  • Unless otherwise agreed, 50% upfront deposit is required to begin work.
  • All invoices are due within 7 days of issuance. Late payments may incur interest charges.
  • No Refunds: Once work has commenced, payments are non-refundable, except under our 90-Day ROI Guarantee (see Section 7).

5. Intellectual Property (IP)

a) Client-Owned IP

  • You own all raw business data, brand assets, and confidential information you provide.

b) Youtiva-Owned IP

  • All frameworks, methods, code, AI models, and proprietary tools developed by Youtiva remain our intellectual property.
  • You are granted a non-exclusive license to use the delivered system internally for your business operations.
  • Resale, redistribution, or replication of Youtiva’s solutions without written permission is strictly prohibited.

6. Confidentiality & Non-Disclosure

  • Both parties agree to keep all shared information confidential.
  • Youtiva may reference non-identifiable outcomes (e.g., “Reduced operational costs by 25%”) for marketing purposes unless you request otherwise in writing.
  • NDAs (Non-Disclosure Agreements) can be signed upon request.

7. ROI Guarantee & Limitations

Youtiva offers a “90-Day ROI or You Don’t Pay” Guarantee under these conditions:

  • The guarantee applies only if you follow all recommendations, provide required data, and meet agreed deadlines.
  • ROI is measured against mutually agreed KPIs defined before project commencement.
  • If results are not achieved due to data inaccuracy, lack of team adoption, or external business changes, the guarantee does not apply.

8. Liability Disclaimer

  • Limited Liability: Youtiva is not liable for indirect, incidental, or consequential damages, including lost revenue or profits.
  • Third-Party Services: Youtiva is not responsible for issues caused by third-party tools, integrations, or vendors you choose to use.
  • Business Use Only: Our solutions are not designed for life-critical, healthcare, or safety-critical systems unless explicitly stated.

9. Data Security & Retention

  • Youtiva uses secure cloud storage, role-based access, and encryption to protect client data.
  • Project data is deleted or returned upon project completion, unless legally required to retain it.
  • Clients are responsible for securing their own internal systems post-handoff.

10. Termination of Services

Either party may terminate services with 14 days’ written notice.

  • Work completed up to the termination date will be invoiced and payable.
  • Youtiva may suspend services for non-payment or breach of these Terms.

11. Changes to Terms

Youtiva reserves the right to update these Terms & Conditions at any time. The latest version will be posted on our website with the updated “Effective Date.”

12. Governing Law

These Terms & Conditions are governed by the laws of Florida, United States. Any disputes will be resolved in the courts of Palm Beach County, Florida.

13. Contact Us

For questions about these Terms & Conditions:

Youtiva
West Palm Beach, Florida
support@youtiva.com

Effective Date: October 11, 2024

Thank you for choosing Accountack LLC! These Terms of Use (“Terms”) govern your access to and use of Accountack LLC’s services, including our AI-powered accounting chatbot, associated software applications, and websites (collectively, “Services”). These Terms form a legal agreement between you (“User” or “you”) and Accountack LLC, operated by Accountack LLC , a company registered in the United States.

By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

Registration and Access

Minimum Age Requirement
To use Accountack LLC’s Services, you must be at least 18 years old or the minimum legal age in your country to provide consent. If you are under 18, you must have the permission of a parent or legal guardian to access and use the Services.

Account Registration
When creating an account, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Sharing your account or login details with others is strictly prohibited.

If you are registering or using the Services on behalf of another individual or organization, you represent and warrant that you have the legal authority to accept these Terms on their behalf.

Using Our Services

Permitted Use
As long as you comply with these Terms, you are granted a limited, non-exclusive, and revocable right to access and use Accountack LLC’s Services for lawful accounting, tax, and financial purposes. You agree to follow all applicable laws and regulations, as well as any usage guidelines, documentation, or policies we provide.

Prohibited Use
You may not use Accountack LLC’s Services in any manner that is unlawful, abusive, harmful, or in violation of others’ rights. Specifically, you agree not to:

  • Use the Services in a way that infringes, misuses, or violates intellectual property, privacy, or other legal rights.
  • Copy, resell, lease, or distribute any part of the Services without written permission.
  • Attempt to reverse engineer, decompile, or discover the source code or architecture behind our systems, including models, algorithms, or software (unless such activity is expressly allowed by applicable law).
  • Automatically extract, scrape, or programmatically harvest content, responses, or outputs from the platform.
  • Falsely represent AI-generated output as created by a human.
  • Interfere with or bypass service limits, security mechanisms, or performance safeguards in place to protect the system.
  • Use any output from Accountack LLC to build or train competing AI models or services.

Software Use
You may be allowed to download applications or tools as part of the Services. These may update automatically to ensure performance and security. Some components may include open-source software, which is subject to its own license terms provided to you.

Business Email Accounts
If you register using an email address belonging to a company or organization (e.g., your employer), that organization may assume control over your account. If so, an administrator from that organization may access your content or revoke your access. We will notify you if this occurs, unless the organization has already informed you of this possibility.

Third-Party Services and Outputs
Our Services may integrate with or rely on third-party services or content providers. These third-party tools and outputs are governed by their own terms and conditions. Accountack LLC is not responsible for the functionality or content provided by third parties.

Feedback
We welcome your suggestions, comments, or feedback about our Services. By submitting feedback, you grant Accountack LLC the right to use it freely without any compensation or restriction.

Content

Your Content
By using Accountack LLC’s Services, you may input data, questions, or instructions (“Input”) and receive responses or results generated by our AI systems (“Output”). Together, these form your “Content.” You are solely responsible for the legality and accuracy of your Content and agree that your Input will not violate any laws or these Terms. You confirm that you have all necessary rights and permissions to submit the Input you provide.

Ownership of Content
As between you and Accountack LLC, and to the extent permitted by applicable law:

  • You retain full ownership of your Input.
  • You own the Output generated specifically for you based on your Input.

Accountack LLC assigns to you any rights we may have in the Output, but this does not include any rights to Output generated for other users, even if it is similar in nature.

Similarity of Output
Because our AI may generate similar responses to different users based on comparable Inputs, the Output you receive may not be unique. Ownership of your Output does not extend to any similar content delivered to others.

How We Use Content
We may use your Content (Input and Output) to operate, maintain, enhance, and improve our Services, ensure compliance with legal requirements, and protect platform integrity. This may include internal auditing, usage analysis, and service development.

Content Opt-Out
You may request that your Content not be used to improve our models. To do so, follow the opt-out process described in our documentation. Note that opting out may limit certain features or personalization within the Services.

Accuracy and Use Disclaimer
Accountack LLC uses advanced artificial intelligence, but due to the evolving nature of AI and machine learning, Outputs may occasionally contain errors or outdated information.

By using Accountack LLC, you agree and acknowledge:

  • Outputs are not guaranteed to be accurate or complete.
  • You must verify Outputs independently before relying on them.
  • Outputs should not replace the judgment of certified professionals.
  • You must not use AI-generated content to make decisions that could materially affect others, such as financial, legal, employment, or compliance actions, without appropriate review.
  • Some Outputs may reference third-party products or services. These references do not imply any affiliation, endorsement, or sponsorship by the third party.

Paid Accounts

Billing and Payment
If you subscribe to any paid features, you agree to provide accurate billing details, including a valid payment method. Subscription fees will be billed automatically based on your selected plan at the start of each renewal cycle (monthly, quarterly, or annually) until canceled.

Taxes
You are responsible for all applicable taxes. Taxes will be added to your invoice where required by law.

Service Credits
If you prepay for Services using credits, those credits are subject to Accountack LLC’s Service Credit Policy. Unused credits may expire based on the terms stated at the time of purchase.

Price Changes
Accountack LLC reserves the right to change pricing. If we increase prices for your subscription, you’ll receive at least 30 days' notice before your next billing cycle. You may cancel your subscription if you do not agree to the new rates.

Termination and Suspension

Your Right to Cancel
You may stop using Accountack LLC’s Services at any time by discontinuing your use or closing your account. You are not obligated to notify us, although we appreciate your feedback if you choose to leave.

Our Right to Suspend or Terminate Access
Accountack LLC reserves the right to suspend, restrict, or terminate your access to the Services or delete your account if we determine that:

  • You have violated these Terms or our Acceptable Use Policies.
  • Your account activity poses a risk to the platform, other users, or public safety.
  • We are required to comply with a legal obligation or regulatory authority.
  • Your account has remained inactive for more than 12 months and is not linked to an active paid subscription.

If termination is based on inactivity, we will attempt to notify you in advance using the contact information associated with your account.

Appealing a Suspension or Termination
If you believe your account was suspended or terminated in error, you may request a review by contacting Accountack LLC Support at [support email/contact form]. We will investigate and respond as promptly as possible.

Discontinuation of Services

Accountack LLC may, at its discretion, modify or discontinue some or all of its Services at any time. If we decide to discontinue a Service you have prepaid for, we will provide reasonable advance notice and offer a refund for any unused portion of that Service. We are not liable for any resulting loss beyond what is described here.

Disclaimer of Warranties

The Services provided by Accountack LLC are offered “as is” and “as available.” To the fullest extent permitted by law, we make no representations or warranties of any kind—express, implied, statutory, or otherwise—including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or availability
  • That the Services will be uninterrupted, secure, or error-free
  • That data or content will not be lost, corrupted, or altered

We expressly disclaim any warranties arising from usage of trade, course of dealing, or course of performance.

Important Note:
You understand and agree that any reliance on the Services or AI-generated Outputs is at your sole risk. These Outputs are not a substitute for professional accounting, legal, tax, or financial advice. You must independently verify any information before making decisions based on it.

Limitation of Liability

To the fullest extent permitted by applicable law, Accountack LLC and its affiliates, partners, and licensors shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or goodwill
  • Business interruption or reputational harm
  • Use or inability to use the Services or Output

Our total liability for any claim under these Terms will not exceed the greater of:

  • The amount you paid for the Service that gave rise to the claim in the 12 months prior, or
  • One hundred U.S. dollars ($100)

This limitation applies regardless of the form of the claim, whether based in contract, tort, strict liability, or otherwise—even if we have been advised of the possibility of such damages.

Jurisdiction Note:
Some states or jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such cases, these limitations will apply to the fullest extent permitted by law, and you may have additional rights.

Here is a rewritten version of the "Indemnity" and "Dispute Resolution" sections, tailored for Accountack LLC with a professional and clear tone suitable for your AI-based accounting platform:

Indemnification

If you are using Accountack LLC as a business, organization, or on behalf of one, you agree—to the fullest extent permitted by law—to indemnify, defend, and hold harmless Accountack LLC, its affiliates, officers, employees, and agents from any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use or misuse of the Services or any content generated by them,
  • Any violation of these Terms or applicable law,
  • Any content you provide that infringes the rights of a third party.

This indemnification obligation will survive the termination of these Terms and your use of the Services.

Dispute Resolution

Binding Arbitration Agreement
You and Accountack LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with Accountack LLC will be resolved through final and binding arbitration, rather than in court—except as outlined in the “Exceptions” section below.

This agreement to arbitrate applies to current and past claims, regardless of whether the dispute arose before or after these Terms took effect.

Opt-Out Option
You may opt out of mandatory arbitration by notifying us in writing within 30 days of creating your account or within 30 days of any material changes to this arbitration section. If you opt out, the last agreed version of the arbitration terms will still apply.

Informal Dispute Resolution First
Before starting formal arbitration, both parties agree to attempt to resolve any dispute informally. You must contact us in writing at support@Accountack .com We will reply within a reasonable time. If no resolution is reached within 60 days, either party may proceed with arbitration. During this time, all applicable statutes of limitation are paused.

Arbitration Process

  • The arbitration will be conducted by the National Arbitration and Mediation (NAM) or a similar service provider, under its applicable rules.
  • The arbitration will typically take place via videoconference. If needed, a hearing may be held in the county where you reside or another agreed location.
  • The arbitrator will be a licensed attorney or retired judge with experience in technology or commercial law.
  • The arbitrator will have exclusive authority to resolve all disputes, including issues related to enforceability or interpretation of this arbitration agreement.

Exceptions to Arbitration
This arbitration agreement does not apply to:

  1. Individual claims filed in small claims court;
  1. Legal action seeking injunctive or equitable relief to prevent misuse of the Services or protect intellectual property rights.

Class Action & Jury Trial Waiver
You and Accountack LLC agree to bring any disputes in an individual capacity only, and not as a class member or plaintiff in any class or representative proceeding.

  • Class arbitrations, class actions, and collective proceedings are not permitted.
  • You also waive any right to a jury trial in any legal proceeding.

If a claim for public injunctive relief is made, that portion may be litigated in court after arbitration of all other issues is complete.

Batch Arbitration
If 25 or more individuals, represented by the same or coordinated legal counsel, bring similar arbitration claims within 90 days, those claims will be processed in batches of up to 50 cases each. Each batch will be treated as a single arbitration with one arbitrator, one fee structure, and one joint hearing. If this batch provision is found unenforceable, each claimant will proceed individually.

Severability
If any portion of this dispute resolution section is held invalid or unenforceable, the remainder will remain in full force and effect—unless such partial unenforceability would allow class arbitration or class actions, in which case the entire dispute resolution section shall be deemed invalid.

General Terms

Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without prior written consent from Accountack LLC. Any attempt to do so will be considered null and void. We may assign or transfer our rights and obligations under these Terms to an affiliate, subsidiary, acquirer, or successor entity without prior notice.

Changes to Terms or Services
We are constantly evolving and improving our Services. From time to time, we may update these Terms or modify features of our platform in response to:

  • Legal or regulatory changes
  • Security, privacy, or technical requirements
  • Service improvements or feature enhancements
  • New technologies or market conditions
  • Events beyond our reasonable control

If a change materially affects your rights or usage of the Services, we will provide at least 30 days’ advance notice, either via email or in-app notification. All other changes will become effective immediately upon posting. Continued use of the Services after such changes means you accept the updated Terms. If you do not agree, you must stop using the Services.

Scope of This Agreement

This Agreement applies to all Accountack LLC websites, applications, tools, and platforms that reference these Terms, including all associated mobile and web-based access points (“Sites”). By accessing, registering for, or using any part of our Services, you agree to be legally bound by this Agreement. If you do not agree, you must not use or access our Services.

Accepting the Terms includes actions such as:

  • Clicking “I Agree”
  • Using the chatbot or any Accountack LLC interface
  • Registering or creating an account
  • Making inquiries, appointments, or purchases

Eligibility and Acceptance

By using our Services, you confirm that you are:

  • At least 18 years of age
  • Capable of entering into a legally binding contract
  • Authorized to use the Services (if acting on behalf of a company or entity)

If you do not meet these requirements, you may not use the Services.

Privacy and Data Use

Your use of the Services is subject to Accountack LLC’s [Privacy Policy], which outlines how we collect, process, and store your data.

Additionally, by providing your contact information, you consent to receive occasional emails, text messages, or calls (including via autodialer or prerecorded voice) for service updates, appointment reminders, or promotional content.
You understand and agree:

  • Message frequency may vary
  • Message/data rates may apply
  • You may reply “STOP” to opt out of marketing texts
  • We are not liable for delays or message delivery failures

California Consumer Privacy Act (CCPA)

For users protected under the California Consumer Privacy Act, Accountack LLC may operate as a Business or Third Party, depending on the context.
If you share personal information with us, you warrant that:

  • You have obtained all necessary rights and consents to share that information.
  • You have disclosed and provided opt-out opportunities where required.
  • You authorize Accountack LLC and its affiliates to use and share your information internally as outlined in our Privacy Policy.

Accountack LLC does not consider internal sharing between affiliated entities to be a “sale” under CCPA.

Description of Services

Accountack LLC provides AI-driven and human-assisted tools to support your financial needs. Services may include:

  • Automated accounting and bookkeeping tools
  • Business financial dashboards
  • Tax planning insights
  • Filing support and document preparation
  • Business setup or compliance services
  • Education and consulting features

Accountack LLC is not a law firm, and our AI tools are not a substitute for licensed legal or financial professionals. Where licensed CPA, EA, or legal professionals are engaged through our platform, they operate under their own licenses and are not employees or agents of Accountack LLC unless otherwise stated.

You understand that any advice, recommendations, or content provided via the platform—whether AI-generated or human-assisted—is general in nature and must be independently evaluated.

Third-Party Partner Offers and Links

Accountack LLC may display or offer sponsored promotions, product suggestions, or service offers from third-party partners (“Partner Offers”). These offers may be personalized based on your activity, preferences, or information shared within the Services.

We may disclose when content is sponsored, and we may add, change, or remove third-party service providers at any time. You acknowledge and agree that your information may be shared with current or future partners in accordance with our Privacy Policy.

Links to third-party websites or applications may be provided for your convenience. Accountack LLC does not endorse or guarantee any third-party services, products, or claims, even if promoted within the platform. Any transactions, applications, or interactions with these third parties are solely between you and the third party and governed by their terms of use and privacy policies. Accountack LLC is not responsible for third-party practices, services, or outcomes.

Your Registration and Communications

By registering with Accountack LLC, you agree to provide accurate, up-to-date, and complete information (“Registration Information”) and to maintain the accuracy of that information throughout your use of the Services.

By providing your contact details, including your email address and phone number, you consent to receiving account-related and promotional communications via email, SMS, phone calls, or in-app messages. You may opt out of promotional communications at any time, though service-critical messages will still be sent.

You are responsible for maintaining the confidentiality of your account and registration credentials. If you believe your account has been compromised, notify us immediately at support@Accountack .com

Use of Services

Your use of Accountack LLC is personal, non-transferable, and must comply with all applicable laws. You agree not to:

  • Misrepresent your identity or submit false information.
  • Share access credentials with others.
  • Interfere with or disrupt system operations.
  • Use the Services for any unlawful or unauthorized purpose.

Accountack LLC may experience planned or unplanned downtime due to maintenance or unforeseen technical issues. While we strive to maintain service reliability, we are not liable for any disruption, delay, or loss resulting from such interruptions.

Mobile Device Use

Some features may be accessible via mobile devices. You are solely responsible for:

  • Internet connectivity and carrier charges
  • Device compatibility and software updates
  • Compliance with your carrier’s terms

Accountack LLC makes no warranties about mobile connectivity, security of telecommunications services, or uninterrupted mobile access to the Services.

Communication with You

We may contact you via mail, email, phone, or SMS regarding your account, the Services, or new offers. You can update communication preferences or opt out of non-essential contact through your account settings or by contacting us.

Intellectual Property Rights

All content provided through the Accountack LLC platform—including designs, text, graphics, icons, code, and software—is protected under copyright and trademark laws and owned or licensed by Accountack LLC LLC. You may access and use content for personal, internal business use only. Reproduction, redistribution, or reuse without prior written consent is strictly prohibited.

You may not:

  • Use the Services in a way that infringes on our rights or violates the law.
  • Copy, resell, or exploit any part of the Services for commercial purposes without permission.

Access Restrictions and System Interference

You agree not to:

  • Use bots, scrapers, or automated tools to extract data from the Services.
  • Transmit any viruses, malware, or malicious code.
  • Attempt to access systems, accounts, or data without authorization.
  • Reverse-engineer or disrupt the functionality of any platform components.

Social Media Platforms

We may maintain a presence on social media platforms like Facebook®, LinkedIn®, YouTube®, and Instagram®. Any content you share on those platforms is subject to the terms and privacy policies of those services. Please review their policies to understand how your data is handled.

No Professional Advice Guarantee

Accountack LLC is not a law firm or investment advisory firm. While we may connect you with licensed professionals or provide general information via AI, you are solely responsible for seeking certified legal, tax, or financial advice where needed. Outputs from our AI chatbot should be reviewed and verified before use in legal or business decisions.

Accountack LLC Engagement Terms of Service

Last Updated: 11 Oct 2024

Thank you for selecting the services offered by Accountack LLC, a platform owned and operated by Accountack LLC LLC and its affiliates (referred to as "Accountack LLC", "we", "our", or "us"). These Engagement Terms of Service (the “Terms” or “Agreement”) govern your use of Accountack LLC’s AI-powered accounting platform and related services. By clicking “I Agree” or using our Services, you confirm that you have read and agree to be bound by this Agreement.

Accountack LLC provides accounting automation, business tax planning, financial dashboards, and support services. Professional services offered through Accountack LLC may be delivered by licensed third-party service providers (e.g., CPAs, enrolled agents, attorneys). Our account representatives and support teams are not licensed professionals and serve only to coordinate or support the delivery of services.

ARBITRATION NOTICE: THIS AGREEMENT INCLUDES A MANDATORY INDIVIDUAL ARBITRATION CLAUSE (SEE SECTION A.12).

Section A — General Terms

1. Agreement Scope

These Terms govern the Services provided via our website, platform, or third-party providers, including but not limited to:

  • Tax planning and filing support
  • AI-generated accounting summaries and insights
  • Data analysis dashboards
  • Custom business advisory reports
  • Support with licensed professionals for tax compliance

These Terms incorporate:

  • Our [Privacy Policy]
  • Any terms provided with product purchases
  • Third-party terms relevant to fulfillment and support

2. Right to Use

You are granted a personal, non-exclusive, non-transferable license to use the Services in accordance with this Agreement. You may not:

  • Share access with unauthorized third parties
  • Sell, lease, or sublicense the Services
  • Modify, reverse engineer, or decompile our systems
  • Host or redistribute the software without permission

3. Payment Terms

Billing and Authorization
Services are billed in U.S. dollars. By placing an order, you authorize us to begin fulfilling the Services immediately. After 7 calendar days from the order date, all sales are final and non-refundable.

Accepted Methods: Valid credit/debit cards, ACH, or other approved methods.
Installments: If permitted, you may pay in periodic installments under the terms specified at checkout. Regardless of usage, the full balance is owed once you engage.

Updates & Accuracy
You are responsible for maintaining up-to-date billing info. We may use your bank’s auto-update service if your payment method expires.

Refunds & Cancellations
You may cancel your purchase within seven (7) calendar days of the order date to receive a full refund. After this period, all payments—whether one-time or installment-based—are non-refundable.

For bookkeeping subscription services, a 30-day written notice is required for cancellation. If you fail to provide necessary access to requested documents, platforms, or financial accounts within three (3) months of engagement, Accountack LLC reserves the right to pause or terminate the service at its discretion.

The CFO service is a fixed-term, non-cancellable, and non-refundable agreement. You agree to pay the full contract amount, regardless of service usage or early termination. Once the Agreement is signed and service resources are allocated, no portion of the contract fee will be refunded under any circumstances.

Where prohibited by applicable law, this clause may not apply. Accountack LLC will comply with any mandatory consumer rights or refund laws in your jurisdiction

4. Privacy & Data Use

You agree to the [Accountack LLC Privacy Policy]. We use your information to:

  • Deliver and improve services
  • Recommend offers and features
  • Provide support and AI optimization

CCPA Compliance
As a data processor and, when applicable, a data controller, Accountack LLC ensures compliance with the California Consumer Privacy Act (CCPA). You agree that:

  • You have the right to share any data you provide
  • We may share data across Accountack LLC and Accountack LLC LLC’s subsidiaries
  • Sharing among our affiliates does not constitute a “sale” under the CCPA

5. Content & Usage

5.1 Content Ownership & Licensing
Any content (documents, data, financial records, etc.) you upload remains your property. By using our platform, you grant Accountack LLC a royalty-free, worldwide license to store, process, and use that content solely to deliver the Services.

5.2 Acceptable Use Policy
You agree not to upload or transmit:

  • Illegal or fraudulent content
  • Harmful code or viruses
  • Unauthorized commercial communications
  • Content that violates intellectual property laws
  • False or misleading financial data

5.3 Feedback Usage
Any feedback or suggestions provided to Accountack LLC may be used freely, without compensation, to improve our products or services.

5.4 Monitoring
Accountack LLC may monitor service usage to ensure compliance. We may suspend access, remove content, or disclose activity to law enforcement if required by law.

Section B — Guarantees and Service Commitments

6.3 Accuracy Guarantee
If an Accountack LLC-prepared return includes a calculation error resulting in IRS/state penalties or interest, we will reimburse those charges (up to $3,000). This does not cover:

  • Errors from your data
  • Missing documents
  • Law changes post-filing

Claims must be submitted within 30 days of notice from a tax authority.support@accountack.com

6.4 Audit Support Guarantee
If audited by the IRS or a state, we’ll help you organize your documents and understand the process (no legal representation included). Submit audit support requests within 60 days of notice and no later than 3 years post-filing.

Section C — Additional Terms

7. Services and Support

Accountack LLC services may involve referrals to licensed professionals. Our internal staff are not legal, investment, or tax advisors unless explicitly stated.

You may receive promotional offers or product recommendations, and by using our platform, you consent to receive those communications electronically.

8. Disclaimer of Warranties

All services are provided "as is" without warranties of any kind. Accountack LLC disclaims any guarantee of:

  • Legal or regulatory compliance
  • Error-free or uninterrupted service
  • Virus-free software
  • Specific business outcomes

Where local law limits disclaimers, we comply with the minimum legal standard.

9. Changes to This Agreement

We may update this Agreement periodically. Changes will not be retroactive. We will notify you of material changes 30 days in advance via email or within the platform.

10. Termination

We may terminate your access at any time for:

  • Violation of terms
  • Fraud or misuse
  • Failure to comply with support processes
  • Legal or regulatory obligations

Upon termination, all unpaid amounts become due immediately.

11. Governing Law

This Agreement shall be governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

12. Dispute Resolution & Arbitration

All disputes shall be resolved via binding individual arbitration, except for qualifying small claims court matters. Arbitration shall follow the rules of the American Arbitration Association (AAA) and take place in Wyoming, unless both parties agree otherwise.

Class actions and jury trials are expressly waived.

To initiate arbitration, send a written email to:
support@accountack.com
 

13. Miscellaneous

This Agreement is the full legal contract between you and Accountack LLC. If any part is found unenforceable, the rest shall remain in effect. You may not assign this agreement without consent. Accountack LLC may assign this Agreement to any affiliate, acquirer, or successor entity.

Personal and Noncommercial Use and License

Accountack LLC grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Accountack LLC platform (the “Website” or “Services”) strictly for your own non-commercial, personal, or internally authorized business use, and only as permitted under these Terms.

This license allows you to view, download, and print materials, including screen-displayed content, audio, video, and other information provided by Accountack LLC, solely for the purpose of receiving accounting, tax, and financial information or services through the Website.

You may not:

  • Reproduce, redistribute, resell, or sublicense any part of the Website or Services;
  • Modify, copy, or create derivative works from any of the platform’s content or tools;
  • Include our content in other products, services, websites, or publications;
  • Link to any page of our platform other than the homepage without prior written approval;
  • Access or attempt to access secure or restricted areas of the platform without authorization;
  • Circumvent or attempt to bypass any website security or usage limitations.

All rights not explicitly granted are reserved by Accountack LLC. Unauthorized use of the platform or content will be considered a violation of these Terms and may result in suspension or legal action.

User Responsibilities

To access and use Accountack LLC’s online Services, you are responsible for:

  • Maintaining a reliable internet connection and any associated service provider fees;
  • Ensuring the compatibility and security of your browser and devices;
  • Safeguarding your login credentials and account information;
  • Providing accurate, current, and complete data when using the Services.

You acknowledge that system access may occasionally be limited due to updates, maintenance, or unforeseen technical issues such as:

  • Hardware or software failures;
  • Telecommunications interruptions;
  • Third-party service disruptions.

Accountack LLC is not responsible for:

  • Any loss of data, personalized settings, or content due to user error or system limitations;
  • Any delays in service delivery or deleted data;
  • Your inability to access certain platform features due to outdated browsers or incompatible devices.

It is your responsibility to comply with all applicable privacy, data protection, and security laws when using the Services.

Intellectual Property

All content made available through the Accountack LLC platform and website—including but not limited to text, graphics, logos, icons, images, videos, audio clips, software, source code, digital downloads, data compilations, designs, trade names, trademarks, and service marks—is the property of Accountack LLC or its licensors, and is protected by applicable United States and international intellectual property laws, including copyright, trademark, and patent laws.

The availability of this content does not grant you any ownership rights or licenses, either express or implied. Any use of our content outside the scope of these Terms—without prior written permission—is strictly prohibited.

You may not:

  • Copy, reproduce, modify, distribute, or publicly display any part of the platform’s content;
  • Reverse engineer, decompile, or create derivative works based on any portion of the Services or Website;
  • Use our content, brand, or proprietary elements on another website, server, or platform;
  • Create or distribute unlicensed materials (e.g., wallpapers, fonts, themes, icons, or merchandise) derived from the Accountack LLC platform.

All unauthorized use of Accountack LLC’s intellectual property may result in immediate termination of your account and may also subject you to legal liability, including but not limited to monetary damages or injunctive relief.

To request permission for commercial or public use of our materials, please contact us in writing at support@Accountack .com

Your Accountack LLC Account

Certain features of the Accountack LLC platform may require you to create an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You agree to:

  • Use strong, secure passwords and protect access to your account;
  • Notify us immediately at support@Accountack .com if you suspect any unauthorized use, security breach, or compromise of your account;
  • Log out of your account at the end of each session, especially when using a shared or public device.

Accountack LLC reserves the right to suspend or terminate your account, access, or use of the Services at any time and for any reason, including but not limited to a violation of these Terms. Upon termination, you agree to:

  • Cease using the platform and all services immediately;
  • Delete any downloaded data, files, or confidential material obtained from Accountack LLC;
  • Not attempt to access the Services using the terminated credentials.

You must ensure that all account information you provide is truthful, complete, and up-to-date. We may suspend or terminate your access if we discover that the information you provided is false, outdated, or incomplete.

SMS Communication Terms

By opting in to receive SMS or text messages from Accountack LLC, you agree to the following:

  • Message and data rates from your wireless carrier may apply.
  • Message frequency will vary depending on account activity and subscription preferences.
  • You may receive automated messages regarding important updates, reminders, promotions, or service alerts.
  • You can opt out at any time by replying “STOP” to any Accountack LLC text message.
  • Reply “HELP” for more information or assistance.

If you change or deactivate your phone number, you must update your Accountack LLC account to avoid communication errors.

Not all message types may be available in all regions or with all carriers.

Confidential Information

By using the Accountack LLC platform, you may have access to confidential business methods, platform data, AI outputs, strategies, reports, or other non-public content (“Confidential Information”).

You agree to:

  • Use Confidential Information solely for the purpose of utilizing Accountack LLC’s Services;
  • Protect it with the same level of care as your own sensitive data;
  • Not disclose or distribute it to any third party without prior written consent from Accountack LLC.

“Confidential Information” includes all non-public information obtained through secured portions of the platform or marked as confidential, as well as any information a reasonable person would understand to be proprietary.

Prohibited Use

You agree not to use the Accountack LLC platform or Services in any way that is unlawful, harmful, or violates these Terms. Prohibited activities include, but are not limited to:

  • Attempting unauthorized access to any system or account;
  • Using bots, scrapers, spiders, or other automated tools to extract data;
  • Distributing viruses, malware, or malicious code;
  • Republishing Accountack LLC’s content on third-party platforms without permission;
  • Impersonating another user, entity, or providing misleading information;
  • Circumventing security measures or accessing restricted areas of the platform

Links to Third-Party Websites

The Accountack LLC platform may contain links or references to external websites operated by third parties. These links are provided for your convenience only. Accountack LLC does not own, control, or endorse the content, products, or services offered by these third-party websites.

Your access to and use of any third-party site is entirely at your own risk, and is subject to the terms and privacy policies of the respective site. Accountack LLC makes no warranties or representations regarding the accuracy, safety, or legality of such content or services.

Please note that Accountack LLC’s Privacy Policy applies only while you are on our platform. Once you leave our Website, we encourage you to review the privacy policies and terms of any third-party site before sharing your personal or business information.

Third-Party Transactions and Advertisers

If you engage in business dealings, transactions, or promotions with any third-party advertisers, service providers, or vendors found on or through the Accountack LLC platform, such transactions are solely between you and the third party.

Accountack LLC does not:

  • Guarantee or endorse any third-party product or service;
  • Participate in or assume liability for your transactions or communications with such parties;
  • Provide warranties related to their performance, quality, or delivery.

Any terms, conditions, warranties, or representations associated with third-party offers are binding only between you and the third party involved.

Linking to Accountack LLC’s Website

You are granted a personal, limited, non-transferable, revocable, and non-exclusive license to create a hyperlink to the homepage of the Accountack LLC website (support@Accountack .com, provided that:

  1. The link does not misrepresent Accountack LLC or portray it in a false, derogatory, misleading, or offensive manner;
  1. Your website complies with all applicable laws and regulations;
  1. Your site maintains a privacy policy that is at least as protective of user data as Accountack LLC’s own;
  1. You do not use Accountack LLC’s logos, trademarks, or branding as part of the link without express written permission.

You may only link to the homepage—deep linking to internal pages is not permitted unless specifically authorized in writing.

We reserve the right to revoke this linking license at any time, with or without notice. Upon request, you must immediately remove any link to our platform.

All links must function as full forward links, meaning the visitor’s browser is directed to the Accountack LLC homepage without the use of frames or barriers. The browser's “Back” button should return the user to the original referring site.

Disclaimer and Engagement Terms

Accountackis not a fiduciary or advisor. Users are solely responsible for verifying the accuracy and completeness of all information provided through the platform. Accountackdoes not perform audits or reviews of any financial data submitted. All data is user-submitted, and it is the user’s sole responsibility to ensure compliance with applicable laws and regulations.

Our role is limited to providing accounting services as necessary to prepare your tax returns. We do not perform procedures designed to detect fraud, misstatements, or irregularities. Accordingly, our services should not be relied upon to uncover errors, fraud, or illegal acts—though we will inform you if any such issues are identified during the normal course of our work.

You bear full responsibility for the accuracy and completeness of the information you provide. We do not verify or audit the data submitted, and we are not liable for errors, omissions, or misrepresentations. The accuracy of your tax returns ultimately rests with you. We cannot be held responsible for penalties, interest, or additional taxes arising from incomplete or inaccurate information.

The law imposes penalties for underpayment of taxes. If you have concerns regarding potential penalties, please consult us in advance. In cases of unclear tax law or conflicting interpretations, we will explain the reasonable alternatives along with the risks and consequences. We will proceed based on the option you choose.

All original documents will be returned to you upon completion of our engagement. You should retain these records, along with supporting documentation such as canceled checks, receipts, and statements, as they may be needed to substantiate items reported on your tax return. We will retain electronic copies of your records and our workpapers for up to seven (7) years, after which they will be securely destroyed.

Audit and Representation

If your tax return is selected for audit or review by the IRS or state taxing authorities, we are available to assist with representation or the preparation of supporting documentation. These services are not included in our standard tax preparation fee and will incur additional charges. If you receive any correspondence from tax agencies, please contact us immediately.

If an error on our part results in penalties, we will correct the return at no charge and cover the penalty. However, we are not responsible for payment of any additional taxes, interest, or liabilities resulting from incorrect or incomplete information provided by you.

Tax Strategy and Planning

Any tax planning advice or strategies we provide are based solely on the information you submit and the tax laws in effect at the time. Changes in tax law or your financial situation may impact these strategies. We do not accept responsibility for any negative outcomes caused by such changes.

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